Stop charging and allow system to rest for 30 minutes with bicycle turned off. This is especially handy for riders with underlying health issues who may have been warned not to exceed a certain heart rate. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. 0000011073 00000 n
Saturday: 9am6pm 203. How do you change between the Cycling Modes when you are riding and you dont have a phone? 0000002752 00000 n
Thanks Save my name, email, and website in this browser for the next time I comment. Seems to be a common problem. The hub drive motor, for instance, is not as quite as powerful as the bb drive motor. If there are, chances are youll have to take it to your local Orbea dealer to have them clear the faults. You can try a different controller if you have one or ask for a replacement from the supplier. To do so you would have to remove the bottom bracket and crankset. If you reached this page while searching for other errors, here are some links that might help: Check your brakes first. Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South Some common electric bike errors are- 1. Restart the eBike System. Everything is plugged up. Speed Sensor error - Motor consumes but Speed not received from sensor. Ups the motor assist without needing to go into the settings, all based on your heart rate. When throttle becomes unable to return to the start position. Ray. Weighing in at just 3.5kg for the ENTIRE system. We would encourage you to try all three out and see which works for various terrain. Contact your eBike dealer. I need to update this post. I just had it on charge the entire night and went to check now in the morning and still the same error. Its no doubt that at some point, you may encounter one or some of the errors discussed above. Do I need to pedal to ride this bike? Right: Handlebar-mounted Trio control unit. If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso
J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV startxref
Bosch Active Line 25kph Drive Unit Manual. endstream
endobj
108 0 obj
<>>>
endobj
109 0 obj
<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>>
endobj
110 0 obj
<>
endobj
111 0 obj
<>
endobj
112 0 obj
[/ICCBased 118 0 R]
endobj
113 0 obj
<>
endobj
114 0 obj
<>
endobj
115 0 obj
<>stream
Do I need tax, insurance or a licence to ride the e-bikes? Park City, UT 84060 Problem is in the power supply sensor. Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. 03. Un coup d'il au manuel d'utilisation complet du systme Bosch ebike rpertorie 60 codes d'erreur diffrents avec leurs causes et leurs solutions - ils s'appliquent galement au moteur Bosch de 4e gnration, la nouvelle Performance Line CX 2020. You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. Alert Settings Can set reminders for water stops, food, when you reach max heart rate or the point at which the return route exceeds that of your battery life. Check connection or contact your authorized dealer. Temperature sensor damaged. My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . Battery Pack voltage too low. Quick Neo SL 50 pts. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). Press question mark to learn the rest of the keyboard shortcuts. Ebikemotion know about this issue and have issued a firmware update to solve it. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. Reduce power demand and restart the bike. How can I display the current power level on her iPhone in the companion app? The X35 motor system is light, powerful yet extremely compact. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) So for any one running into this problem I might have fixed the issue. So I just got my bike and rode it for a few minutes after taking out of the box and all seemed fine. TuesFri: 10am6pm Press Button A (top button) to change to the next level of assistance up to Level 3. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. Is this a faulty control box by chance. I have a new hub kit and the first time l switched the display on it threw up an 8h code. If so, ensure the switch is on. Sunday: Closed, 1352 White Pine Canyon Rd A high-temperature error will display as electric bike error code 10. Should an error occur with the system, the app will display an error code. Check the wires of the pedaling sensor (PAS) and Motor Sensor. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Orbea gain pink flashing light after first charge : r/ebikes - reddit Its the power supply error of the electric bike. Consider replacing the torque sensor, controller, or drive shaft. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. Users can select a point on the map and either add it as a midpoint to your route or as your final destination. The optional range extender is supplied with its own bottle cage-style bracket. Check cables and connect charger. High voltage or incorrect battery use on the bike shows electric bike error code 7. Inspect the motor sensor and peddling sensor wires. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal When connected to the bike it charges the main battery when assistance is not being provided. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. Contact your eBike dealer. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. Find out here. Is the motor restricted to 15mph here in the US? I am not sure if this will comeback but for now it seemed to fix it. Connect the bicycle to the Dealer APP and check the battery voltage. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. SmartBikes / Mahle If the error is not solved, replace the battery, Excessive switch temperature. This section is intended for developers who are debugging system errors. Both have their advantages and disadvantages. The code iam getting is E0600. The display itself is used to indicate the selected power level, available battery level, and more. Did you solve it? Not really sure what else to suggest here if there are no codes shown off. Since this is a common problem it is amazing that $5k bikes are sold without an upgrade to firmware - really poor reflection on the manufacturer, sales and service. All of which can only help to enhance your e-bike riding enjoyment. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. But you should be able to fix common and minor faults in no time by following the guides above. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago However, if you feel that these pre-sets are not quite to your liking and you are reasonably tech-savvy, you can also customise the power that each level offers. You must log in or register to reply here. I have had a error code that shows itself on my ebikemotion app while riding. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. For instance, if it is a less challenging climb, you may not need maximum assistance. Did the same thing you suggested here and it's back to normal. Our aim was to create the lightest range of electric bikes in the world. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. This is often referred to as electric bike error 5. A cable then exits the bottom of the battery and plugs into the charging port on the bike which is situated just above the bottom bracket. If the problem persists, contact your eBike dealer. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. I know exactly what the problem is and, more importantly, the fix. Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. Check charge point and charger. The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! Motor hall signal error can also occur due to inaccuracy between motor and controller. EBM App Activation 50 pts. Have you tried the recommendation of charging it for a while? trailer
This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. It's important to note that you can't raise the assistance of each power setting beyond 100% nor drop it below 30%. There are 3 levels of power assistance for you to choose from. Getting error messages can be annoying at times because it means Something is not working right. There is also a Custom mode, but Im ignoring that for now. Underneath that is an explanation of each app feature and how to access them. The speed sensor should be screwed into the motor lead plug fully. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. This is the MAHLE X35 SmartBike System. How do you then select an assistance level? Battery Charge 25 pts. The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . The Range Extender from Ebikemotion provides an extra 208W/h to the main internal battery on Ebikemotion's X35 systems, increasing the 248W/h of the main battery up to a maximum capacity of as much as 450W/h. PDF USER'S MANUAL RANGE EXTENDER - Orbea Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. Each offers a set amount of torque as a percentage of the total amount per level. Also the PAS wont kick in on level 4 or 5 This invaluable tool raises the interaction between bike and rider to a whole new level. Upon opening the app you will then be asked to enter your email address and password. If the error persists, disconnect the accessory. Ebikemotion have issued a firmware update to solve this. Have you any clue what a 68h code might be? (the optional range extender is mounted in place of a bottle cage and can easily be removed and charged away from the bike if there's no socket close by. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. That voltage should match your battery. The button itself is surrounded by an LED display that illuminates when the button is pressed. 107 24
0000001387 00000 n
EBM Explained 50 pts. Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. The speed or torque sensor errors can get some errors as they have been overused. Each of which offers a slightly different power configuration for each resistance level. Error in the Error Database System. Check that with the accessory disconnected there is no error. This can be very annoying if left on, be sure to turn it off! Accepting the change you have made maps those levels and the mode to the controller. One of the key functions of the app for e-bikes is fault diagnosis. Is there a site to buy parts for MZZK E Bikes? Also make sure that the battery prongs line up properly. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. It worked fine in the 'good' bike which is good news. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. This thing works wonderfully. If error perists replace the chareger with a new one. Home - MAHLE SmartBike Systems With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. . Basically, he is a businessman and research writer. It then started charging so I left it for a few hours. Swipe right to left to switch between speed and map display. Though this is not currently offered further development of the app will provide GPS navigation aids. 0000017068 00000 n
Charged for 6hours, light went white, took the bike out, did two pedal strokes, it started flashing pink again. If I could do it on a network switch running internet traffic I can do it on an electric bike. ORBEA GAIN TECHNICAL MANUAL Pdf Download | ManualsLib Short curcuit at power output. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. At times this error can be linked to the internal controller or the motor. Bosch Active/Performance Line Charger Manual. ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). Is the battery and /or motor replaceable? EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^
That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. I have replaced the throttle thinking that was the issue as the throttle never returned to the beginning position without me having to put it there manually. 6YVL. f. Turn on the . If the problem persists, contact your eBike dealer. Ribble Hybrid AL e review | Cycling Weekly It will show electric bike error code 3. Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. I can confirm the firmware update fixed this. Reduce the discharge speed or stop for a few minutes. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. Charge your battery for at least 30 mins and check if the voltage value increases. How long does it take to charge the battery? Thanks It uses a widget technology and allows users to completely set up the information they need to see. Power supply problem in sensors. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. If you are connected to the app an error code will be displayed. This type of error happens due to a simple connection problem. Did we choose a hub-mounted motor or a bottom bracket drive motor? 0000003701 00000 n
Tried to restart the system, couldn't even let me do that. Apple watches can be connected and will show ride data, but NOT heart rate. Same as above but this time with the top tube mounted button. 500 miles on bike. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If heart rate goes up a ton, so too will assist Sensitivity adjusts how quickly bike increases or decreases assist according to heart rate. This video above details how to set up the Ebikemotion app, pair it to your bicycle, and basic overview of how to navigate the app. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. Please reduce the demand. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. If you regularly use the companion app, you may see other colours appear on the control buttons. It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. With a computer, you can reboot it. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. In this article, we dig deeper into this and see how to fix electric bike error codes. The MAHLE SmartBike System App for e-bikes is a must-have for all Ribble e-bike owners. The battery has a life expectancy of around 500 charge cycles. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. The button is used to: Left: Top tube mounted control unit. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. If the problem persists, contact your eBike dealer. Sunday: Closed. They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . Literally, all you need for a pedal-assisted ride at your fingertips. Interested in a Bike with an Ebikemotion Drivetrain? 0000002866 00000 n
If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Once the start-up procedure finishes a single solid colour will be displayed. The Battery Pack voltage is not correct for this system. Discharge the battery and then recharge it. 0000001285 00000 n
To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. Its on a dual motor e cells super monarch. If the problem persists, contact your eBike dealer. Connect the bicycle to the Dealer APP and check the battery temperature. An optional range extender is also available which extends the available range by up to 70%. Bosch HMI & Drive Unit Manual. I spoke to the dealer and he said there should be an error message posted. Now you can solve these minor issues easily and quickly. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Ensure that the throttle is released and try again. It wont function correctly, indicated by, The battery voltage is too high to run the bike. 0000030374 00000 n
How do I charge the battery? At that point turn off the RE. Error 8 hall sensor usually shows the above error. If the error persists, try a new charger.". . Belts can slip when there is too much friction or if the belt is over-tightened. The assistance will still work but only for approximately 50 miles. 0000002237 00000 n
For the full list of error, always consider the manufacturers manual guide. Hello dubman. Too high current voltage to a battery pack. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. orbea gain error codes The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller.
