However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. You won't need to renew your bus pass when it expires. If you have any questions, you can call us to discuss your application on 0345 200 0388. If your pass has been stolen, you should call 0345 200 0388 to replace it. You can start using your new pass immediately, just like you would with a new debit or credit card. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Your bus pass will be renewed automatically. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. Travel passes and concessions - City of York Council By clicking Accept All, you consent to the use of ALL the cookies. For further information contact: The National Rail enquiries telephone number is 08457 484950. Before your pass expires, we may send you a letter inviting you to renew it manually. How long does it take to renew an older persons pass? Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. I have moved out of Gloucestershire. Age-related travel pass - Norfolk County Council 1 Contents. English bus passes are not accepted in Scotland and vice versa. You can get an older person's bus pass when you reach State Pension age. You'll need your current pass in order to renew. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Disability-related passes can be valid for 1 - 5 years. You do not need to reapply for your bus pass. Find out more about an igo card. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. If you move address, update the details on your bus pass at least three weeks before the renewal date. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. See. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. For those people needing to apply for their renewal this too can now be done byApplying online. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The cards offer older and disabled people free travel in the capital Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. I have applied for my new bus pass, what should I do with my current pass? An older persons bus pass has exactly the same benefits as a disabled persons pass. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Copyright 2023 Wisdom-Advices | All rights reserved. It is no longer. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Renewing, updating or cancelling a bus pass - Thurrock http://www.nowcard.org/nowcardfaq.asp#FAQ23. The day and date you experienced difficulties. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Most young disabled (under 16) pass holders should have received a short form to return. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. How does violence against the family pet affect the family? You need to check the expiry date and apply to the council for a new one if you're is due to expire. 5 Other ways to apply. The expiry date will normally be five years from your birthday. Newsroom - New bus pass to be renewed automatically If you have scanned your pass in the 12 months before renewal we will send you a new one automatically, this will arrive a few weeks before your current pass expires. Youll need to provide proof of identity. I have not had an automatic renewal what do I do? When to renew your bus pass | Oxfordshire County Council We send out renewed passes by the end of March. These cookies ensure basic functionalities and security features of the website, anonymously. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. The pass is valid for the journey being undertaken, for example at the right time of day. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Renewing an older persons bus pass. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. passes that expire between January and March are in the process of being issued Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. new pass.. What do I do about my concessionary bus pass? There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. The cookies is used to store the user consent for the cookies in the category "Necessary". As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Companion passes are automatically renewed at least 2 weeks before they are due to expire. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Daily fare: $2.00. These pages are for East Sussex bus pass holders. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. The cookie is used to store the user consent for the cookies in the category "Performance". Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. If it has already expired, please call 0345 678 9088 to arrange a renewal. . Renew your older or disabled person's bus pass N94. You can apply for a disabled persons bus pass if you are a Medway resident. For further information see www.gloucestershire.gov.uk/fairprocessing. How long will my new bus pass be valid for? Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. However, an age-related pass holder will need to pay for postage or for the cost of the phone call if they use our telephone renewal service. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. For assistance with new applications: (Click the arrows below to reveal the answers). On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. This cookie is set by GDPR Cookie Consent plugin. Older person's bus pass renewal. Free bus passes explained - Surrey County Council - surreycc.gov.uk Find out which bus company you wish to comment about on our bus operator contacts page. This will be. You should continue to use your current pass, but then cut it up once your new pass arrives. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. You can apply for your renewal bus pass online. Your new pass will be valid for 2years. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. Read and contribute to the 20 readers' comments . You must let us know if you have changed address over the last 2years and your bus pass is about to run out. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. for staff to amend your details and arrange for a renewal pass. Lee 5 How long does it take to renew an older persons pass? Unable to drive for reasons of medical fitness. For further information see. Changes To Renewal Of Concessionary Bus Passes. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Changes To Renewal Of Concessionary Bus Passes - Isle of Wight News renewed people had to fill in forms and submit photographs but we have scrapped No. Please let us know if you no longer require a bus pass. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. You can renew your bus pass up to 8 weeks before it expires. Continuing eligibility for a pass issued due to a . A letter and a renewal application form will be sent to you automatically you can also use the application form below. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. You also have the option to opt-out of these cookies. Flexible support fund - available at . Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Free travel bus pass and voucher renewals - Suffolk on BoardRenewing an older persons bus pass | East Sussex County Council 1 week before current vouchers expire. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. This form can be completed and returned in the envelope provided with your form. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. No, your bus pass cannot be used on National Express services. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Update or cancel a card. Necessary cookies are absolutely essential for the website to function properly. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. You will need to apply to this authority for a new pass. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY Lancashire:
But opting out of some of these cookies may affect your browsing experience. Renewing your bus pass or reporting it as lost or stolen We only need this if you want us to contact you and we won't keep it once we've replied. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Older Person's bus passes will be renewed soon. Can I use my pass on Trains? Typically, we will automatically renew passes for people with visual impairments and hearing impairments. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Please still, Older Persons bus passes will normally be automatically renewed. The passes will be sent out automatically but people should call the bus renewal hotline . How did the American colonies actually win the war and gain their Independence from Britain? Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be However, you may visit "Cookie Settings" to provide a controlled consent. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. What are the 3 most important parts of a motherboard? Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. All content 2023 Southend-on-Sea City Council. Nexus issues important update on free bus pass renewals We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. You can find your renewal code located in the box towards the bottom of your renewal letter. If you email us please confirm your date of birth and current address in the email so we can fully check our records. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. This cookie is set by GDPR Cookie Consent plugin. What is the cause of the card not working? We will post your renewed bus pass 18days before the old one expires. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. You will need to apply to your new local authority for a new pass. In London, you can use your card on buses but not on the Underground Train services. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Bus Advice for bus pass holders whose cards are about to expire Can I use my disability-related with a companion bus pass in other parts of England? The county council will not reimburse you for any charges levied by medical specialists or advocates. Senior HOLO cards available at all Satellite City Halls on Oahu Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Your older person's bus pass is valid for four years. with no need for anyone to fill in any forms or submit any photographs. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. If you do not have your current pass, then please contact us. How do I renew my bus pass in Northumberland? Unemployed people. Login Or Register | Lancashire County Council Bus Pass Some bus services are changing. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. These cookies track visitors across websites and collect information to provide customized ads. The new pass is free. I currently have a disability-related bus pass with companion entitlement. How to renew your London Freedom Pass - The Independent A 5 administration fee will be required for a replacement bus pass. The list of these services is on the GCC web site, under Transport. 2 Are senior bus passes renewed automatically? You have moved since your last bus pass was issued and not informed us. My age-related pass has now expired but I have not received a new one. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Other Scottish passes arent accepted on the trams. So, to find out if you're eligible and where to apply, get in touch with your local council. Renewing your Bus Pass. How much longer should the Sun remain in its stable phase? If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Calls from mobiles are likely to be considerably higher than those from landlines. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. Are senior bus passes renewed automatically? For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. You do not need to renew an igo card. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. Renew a bus pass | Apply for a concessionary bus pass - Medway My new bus pass has been refused by the driver. Older or disabled persons bus pass | Essex County Council They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Can I use my OAP bus pass on trains? You should allow 6 weeks for your application to be processed. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. The way of applying may be different to the way you applied in Gloucestershire. Customer who lives in Gloucestershire, but near Welsh border can use their pass to get to near Welsh Towns Chepstow or Monmouth but not to travel on around Wales. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Completed renewal forms will be processed and new vouchers issued approx. We also use cookies set by other sites to help us deliver content from their services. If you cannot apply online for any reason please contact us. Call us on 0345 200 0388 for an application form or for assistance completing one. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. current pass expires so pass holders dont need to do anything, just wait for a Have you moved? I am a disabled pass holder, will I receive a bus pass renewal letter? Concessionary bus pass questions answered - Wiltshire Council Applicants can enter in their postcode online and will be given the contact details of their local council. If you send us different evidence, your pass may be delayed or refused. Customers will receive their new pass to the registered address at least1 week before their current pass expires. The cookie is used to store the user consent for the cookies in the category "Analytics".
